Skip to the content
← to the shop Contact
MHW Bike Help CentreMHW Bike Help Centre
Help centre ⯈ How can we help?
  • Home
  • Contact
  • Back to the shop
  • Home
  • Contact
  • Back to the shop
Advice on buying a bicycle

Advice on buying a bicycle

3
  • How will my bike be delivered?
  • Are all bikes available?
  • Which frame size do I need?
Delivery & Shipping

Delivery & Shipping

5
  • Orders to Switzerland
  • Tax-free with VAT identification number (VAT ID)
  • Track delivery (Tracking)
  • What does shipping cost?
  • How long does the shipping take?
Order process & payment

Order process & payment

7
  • The ordering process explained very simply
  • How do I order a bike that will not be available until a later date?
  • Cancel order
  • How can I pay?
  • My desired payment method is not displayed
  • Bank details for prepayment
  • Advantages of the customer account
My customer account

My customer account

3
  • I have forgotten my password
  • Advantages of the customer account
  • Delete customer account
Service & Returns

Service & Returns

3
  • Returns: How do I return a bicycle or accessories?
  • EU Declarations of Conformity
  • I would like to make a complaint
Administration

Administration

3
  • Cancel order
  • Where can I find the frame number?
  • Where is my bill?

availability

  • How do I order a bike that will not be available until a later date?

© 2022 MHW Bike Help Centre

Impressum – Legal Notice Data Protection Declaration Cookie Policy (EU)

To the top ↑ Up ↑
Manage Cookie Consent
We use cookies to optimise our website and service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
Show settings
{title} {title} {title}