Advantages of the customer account

As soon as you have placed your items in the shopping basket and are on the (digital) way to pay, we will ask you whether you would like to create a customer account or whether you would like to order as a guest.

The advantages of a customer account #

  • You have an overview of your previous orders
  • You can see the tracking number for each order so that you can follow the progress of your parcel
  • You can download a copy of your invoice at a later date
  • Your billing and delivery addresses are saved so you don’t have to enter them all again next time
  • You can easily manage your newsletter subscription

Guest order #

Ordering as a guest means that you enter your name and address once and select your payment method. You do not have to define a password. However, you miss out on the advantages of having a customer account.

Converting a guest account into a regular customer account #

If you have ordered as a guest but would prefer to have a customer account afterwards, simply write to us. We can then convert your account and you can set a password for your account using the”Forgotten password” function.

By the way, it won’t do you any good to create a customer account with the same e-mail address after you have placed a guest order. This means that your order will not automatically appear in the new account.

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